Frequently Asked Questions
1. What is Responsible Gambling Kenya?
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Responsible Gambling Kenya is a national platform offering support, resources, and treatment for individuals and families affected by problem gambling. We also advocate for safer gambling practices and industry accountability.
2. Who can use your services?
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Our services are open to anyone impacted by gambling — individuals struggling with it, concerned family members, and even young people. Support is free and inclusive.
3. Are the self-assessments anonymous and confidential?
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Yes. All self-assessments are completely anonymous. Your responses are not stored or shared, ensuring your privacy and comfort while using the tools.
4. How do I know if I have a gambling problem?
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If you find it hard to stop gambling, lie about your betting habits, or feel anxious or guilty after gambling — it might be a problem. Try our self-assessment tools for insight.
5. How do I contact the National Gambling Helpline?
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Call us anytime, toll-free, at 0705825637. We’re here 24/7 to listen, guide, and support you without judgment.
6. Is help available in local languages?
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Yes. Support is available in English, Swahili, and multiple local dialects. Language shouldn't be a barrier to getting help.
7. Do you work with gambling operators?
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We collaborate with licensed betting operators to promote ethical gambling, offer responsible gambling tools, and fund treatment services.
8. Can families get help too?
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Yes. We offer dedicated support for family members, including therapy, emotional support, and strategies to cope and rebuild trust.
9. How can I get involved or support your work?
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You can help by spreading awareness, referring someone to our services, or inviting us to speak at your workplace, school, or event.
